Dabney S. Lancaster Community College is offering a Non-Credit Certification Program this fall for business and industry personnel to teach or enhance supervisory skills: the Greenfield Education and Training Center in Daleville on Tuesdays this fall.

Completion of all five seminars will lead to a Certificate of Completion from DSLCC. The facilitator, Charlotte Mason, PHR, is President of The Advantage Resource Group, Inc. of Roanoke, VA, and provides human resource, training and strategic planning services and coaching for organizations. She has 15-plus years of experience in the human resource management and organizational development and training fields. Contact the Non-Credit Coordinator at (540) 863-2863 or jclark@dslcc.edu.

Tuesday Morning Business Seminar

Greenfield Education and Training Center, Daleville, Room 122

Tuesdays, Sept. 16, Sept. 30, Oct. 14, Oct. 28, Nov. 11

9:00 a.m. to 12:00 p.m., Room 122

$60 per seminar or $275 for the series

The Schedule:

Introduction to Supervision

Topics include the role of the supervisor in today’s changing work environment, communicating effectively with employees and management, delegating and assigning tasks, identifying and solving problems and creating an environment of trust.

Greenfield Center – Tuesday, Sept. 16

Interviewing Skills & Behavioral Interviewing

Behavioral interviewing focuses on experiences, behaviors, knowledge, skills and abilities that are job-related. Topics include the benefits of improved hiring skills, how to prepare behavioral interview questions, steps for conducting an effective interview, and how to hire the best applicant for the job.

Greenfield Center – Tuesday, Sept. 30

Coaching Skills

This session covers the difference between managing and coaching, the structure of the coaching conversation, and core and advanced coaching skills. Relevant case studies and role plays are used to transfer the coaching skills learned to actual workplace situations.

Greenfield Center – Tuesday, Oct. 14

Performance Evaluation

Topics to be covered: Setting performance standards, goals and action plans, preparation for an evaluation and conducting an effective meeting.

Greenfield Center – Tuesday, Oct. 30

Employee Discipline & Documentation

Taking a systematic approach to employee discipline can protect the company from legal issues and provide guidance to improve performance. This session will include the benefits of good documentation, the use of an Incident Diary & how to conduct an effective disciplinary meeting.

Greenfield Center – Tuesday, Nov. 11

Related Seminar with Charlotte Mason:

Improving Your Human Resource Practices

9:00 a.m. to noon, $60. Improve employee retention and overall operations for your organization. State and federal compliance requirements, as well as FMLA, ADA and OSHA requirements will be covered.

Tuesday, Nov. 18 , Greenfield Education Center, Daleville

To Register: Contact Judy Clark, DSLCC Non-Credit Coordinator at (540) 863-2863 or jclark@dslcc.edu or the DSLCC Rockbridge Center at (540) 463-6673. Toll free: (877) 73DSLCC, ext. 2863.

It is the policy of Dabney S. Lancaster Community College to promote equal opportunity in educational programs and activities, admissions and employment, without regard to race, creed, gender, national origin, disability or any other non-merit factor. For concerns or information requests pertaining to students, contact the Director of Student Services and Research (540/863-2850). For matters related to employment, contact the Human Resources Officer (540/863-2808).